Privacy Policy

Your privacy and confidentiality are our highest priorities. Learn how we protect your information.

Anonymous & Secure
Anonymous & Secure

Our Privacy Principles

Anonymous by Design
Your real identity is never required or stored. You interact with our platform using only an anonymous username.
HIPAA Compliant
All health information is protected under HIPAA regulations with end-to-end encryption and secure storage.
Minimal Data Collection
We only collect information necessary to provide our services and improve your mental health support.
Your Control
You have complete control over your data with options to export, delete, or modify your information at any time.

Detailed Privacy Information

Information We Collect

  • • Campus email address (for verification only, not stored with your profile)
  • • Anonymous username of your choice
  • • Mental health assessment responses (encrypted and anonymized)
  • • Chat conversations with AI (encrypted and anonymized)
  • • Mood tracking data (encrypted and anonymized)
  • • Usage analytics (completely anonymized)

How We Protect Your Information

  • • End-to-end encryption for all sensitive communications
  • • Data stored in HIPAA-compliant, secure cloud infrastructure
  • • Regular security audits and penetration testing
  • • Access controls limiting who can view your information
  • • Automatic data anonymization and aggregation
  • • Secure deletion of data upon account termination

Information Sharing

We never share your personal information with third parties except in the following limited circumstances:

  • Crisis Intervention: If you express intent to harm yourself or others, we may contact emergency services
  • Legal Requirements: If required by law or court order (we will notify you unless prohibited)
  • Anonymized Research: Aggregated, anonymized data may be used for mental health research (opt-out available)

Your Rights and Controls

  • Access: View all information we have about you
  • Correction: Update or correct your information
  • Deletion: Request complete deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-out: Withdraw from research participation at any time
  • Communication: Control how and when we contact you

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact our Privacy Officer at:

Email: privacy@mindspace.app

Phone: 1-800-MINDSPACE

Mail: MindSpace Privacy Officer, 123 Mental Health Way, Support City, SC 12345

Last updated: September 20, 2025

This privacy policy is effective immediately and applies to all users of the MindSpace platform.